Case Study - Brooks Bros, UK

One of the UK's leading suppliers of timber products, Brooks Bros (UK) Ltd, wanted to provide unambiguous assurance of Western European origin and legality for their oak flooring products sourced from China. They also wanted to clearly communicate their market-leading actions to their customers and stakeholders.

Transparency and product traceability

1. A DoubleHelix team was formed, consisting of bilingual staff based in Beijing, supported by team members in Singapore, ensuring good communication with both the Chinese supplier and the Brooks Bros (UK) team. 

2. A desk-based and on-site risk assessment was conducted in China to map out the supply chain and identify any risks.

3 To mitigate risk of higher risk species entering the supply chain, we recommended a customized verification process of document checks for every consignment.

4. Isotope testing was applied on a sample basis to oak components, providing independent, scientific evidence and assurance of Western European origin.

5. Every step of risk assessment, risk mitigation and supplier engagement is carefully documented so that evidence of due diligence is always available, integrated into the Brooks Bros’ existing Due Diligence System.

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